Campus News

COVID-19 Information

The health and safety of our campus community is our top priority.

Access to the Lethbridge College campus is restricted. While campus remains accessible to students and employees, they will have to follow specific guidelines. See the "Is the Lethbridge College campus open?" section below for details.

We know there are many questions related to our academic programming. For information about classes, educational delivery and much more:

visit our FAQ page

We are taking proactive steps to help stop the spread of COVID-19 during this crucial time. We continue to follow the recommendations of Alberta Health Services (AHS) and the Government of Alberta.

We will update this page whenever new information arises.

COVID-19 Guidelines for re-entry


 

Current conditions

How do enhanced provincial public health measures affect Lethbridge College?

Lethbridge College leadership has met to review all current enhanced public health guidelines put in place by the Province of Alberta and has heard directly from the Ministry of Advanced Education to ensure we are compliant.

Here’s an overview of how the new regulations affect campus:

  • All scheduled on-campus classes, labs and exams will continue as planned.
  • Masks continue to be mandatory in all common areas on-campus. Classroom, lab and workplace requirements vary depending on use. Please check with your instructor or supervisor for information.
  • IB Commons is open for anyone needing computer, wi-fi or printer access. Please remember this space is for individual study only. Pairs or groups are not permitted.
  • The Food Court is open, with distancing restrictions in place for the dining area.
  • The Fitness Centre is open for pre-booked appointments students and employees only. Please below for more information.
  • College employees have been instructed to work remotely unless absolutely necessary to limit on-campus contact.

The stronger public health measures are in place until further notice. Review the public health measures on the Government of Alberta website.

Lethbridge College COVID-19 cases *UPDATED April 9

Lethbridge College has a Rapid Response Team in place to assess and track all COVID-19 cases voluntarily reported by members of the campus community. The college works collaboratively with Alberta Health Services (AHS) to develop guidelines and processes aimed at preventing the spread of the virus and protecting the community.

The college will regularly provide updates of reported positive COVID-19 cases on campus. The numbers below include both students and employees who voluntarily reported their positive results to the college.

The numbers are broken up into the following categories:

  • Campus exposure: Cases where the affected person(s) was on-campus during the period when they may have been contagious.
  • Learning environment exposure: Cases where the affected person(s) was in an off-campus learning environment (such as a practicum or clinical setting) during the period when they may have been contagious.
  • Off-campus case: Cases where a member of the college community tested positive but did not attend campus or an off-campus learning environment in the previous 14 days. Not all positive cases associated with Lethbridge College community members are reported to Lethbridge College if there was no campus exposure. These are just the cases Lethbridge College has been made aware of.
 

Campus exposure

Learning environment exposure

Off-campus cases

April 3 to 9

4

3

5

April 2021 Total

7

4

5

March 2021 Total

11

1

17

February 2021 Total

0

1

1

January 2021 Total

0

0

5

Fall 2020 Semester (Sept. to Dec.) Total

13*

5

21

2020-21 Academic Year Total

32*

11

49

*Includes 7 cases from AHS declared outbreak 11/01/20
The chart will be updated every Friday. Last updated: April 9.

Notifying close contacts

If a member of the campus community receives a positive COVID-19 diagnosis, Lethbridge College will follow AHS guidelines and work with the affected academic and/or service areas to facilitate quick notification to any people that the affected individual was in close contact with. Lethbridge College will not publicly disclose any information about individuals who test positive for COVID-19.

Notifying the campus community

Lethbridge College will only notify college students and employees about individual exposures or cases when Alberta Health Services advises there is risk to the broad college community, or close contacts of the positive case were identified on-campus. The college and AHS will assess each situation to determine if there is a risk of exposure to any part of the campus community and, if so, specific individuals (e.g. employee group, students in a class) will be directly notified of any risks. If an outbreak of COVID-19 (two or more cases linked by location) occurs on campus, the college will work with AHS to issue a public notification.

What is the current COVID-19 situation in Alberta?

The Government of Alberta and Alberta Health Services are assessing the risks associated with COVID-19 in the province and providing ongoing updates.

You can learn more by visiting the Alberta Health Services (AHS) and Government of Alberta COVID-19 information pages.

How do students access mental health supports?

All students have access to 24/7 mental health supports through Shepell Counselling Services.

Free, remote mental health and well-being support is provided via Shepell Student Support. To access this support:

  • Call 1-855-649-8641 (or 001-416-380-6578 if outside Canada or the USA - call charges apply)
     
  • Download the free My SSP app from your device's App store
    • Real-time chat and telephonic consults are available 24/7 via the app.
    • After downloading the app, ensure your profile is up to date and that you have allowed push notifications as a way of staying in touch with relevant support.
       
  • Visit mystudentsupport.com

    If you are experiencing a mental health crisis you can call the Distress Line of Southwestern Alberta at 403-327-7905 or 1-888-787-2880.

    Please note that given this time of heightened concern, call and chat volume may be high and wait times may be longer than usual. Shepell Student Support appreciates your patience and understanding.

    How do employees access mental health supports?

    All employees have access to 24/7/365 mental health supports through LifeWorks from Morneau Shepell.

    Free, remote mental health and well-being support is provided via LifeWorks. To access this support:

    • Call 1-844-880-9142
       
    • Visit login.lifeworks.com
       
    • Download the LifeWorks app from your device's App store
      • Real-time chat and telephonic consults are available 24/7 via the app.
      • After downloading the app, ensure your profile is up to date and that you have allowed push notifications as a way of staying in touch with relevant support.
      • The app helps employees to access and book counselling services including 24/7 counselling, financial advice and more.

    If you are experiencing a mental health crisis you can call the Distress Line of Southwestern Alberta at 403-327-7905 or 1-888-787-2880.

    Please note that given this time of heightened concern, call and chat volume may be high and wait times may be longer than usual. LifeWorks appreciates your patience and understanding.

     

    College operations

    How are classes being delivered?

    We know you have many questions about academic delivery. To learn more about the academic year, visit our Frequently Asked Questions page.

    Is the Lethbridge College campus open?

    Students and employees can access to the Lethbridge College campus, however public access is restricted. Students and employees can enter campus through one of four controlled entrances in Centre Core, the Technologies Building, the Instructional Building or the Trades, Technologies and Innovation Facility (learn more about the controlled entrances here).

    Students

    • Students are only permitted on campus “with purpose” (see guidelines).
    • Access to campus is available only through one of the four controlled entrance locations.
    • Students must scan their student ID cards at the entrance to access campus and have college ID on them at all times. Students need to scan their ID cards every time they enter through a controlled entrance, even if they have already scanned in that day.
    • Students who need access to computers, internet or printing facilities will be able to use the computer lab in the IB Commons. The IB Commons is designated for solo use of technology, groups of more than one are not allowed. There is also no eating in the IB Commons.
    • Students who need a space to work can use one of 15 socially distanced work spaces in Founders' Square.

    Employees

    • Employees are only permitted on campus “with purpose” (see guidelines).
    • Access to campus is available only through one of the four controlled entrance locations.
    • Employees must scan their employee ID cards at the entrance to access campus and have college ID on them at all times. Employees need to scan their ID cards every time they enter through a controlled entrance, even if they have already scanned in that day.

    Visitors

    • Visitors must enter through the main Centre Core entrance and sign-in with Security.
    • Visitors must be able to show proof that they have been invited to campus by a college employee.

    Contractors

    • Contractors should access campus only after making prior arrangements with Facilities Management.
    • Contractors must enter through the main Centre Core entrance and sign-in with Security.

    Support services for students remain accessible through phone, email or live chat.

    The college's Fitness Centre, Val Matteotti Gymnasium and squash courts are open to employees and students but are closed to the public. (NOTE: Due to enhanced public health measures, Fitness Centre restrictions are in place for students and employees. See below for more details.)

    The Lethbridge College Students' Association Food Bank is available by appointment only. Contact the LCSA to access the Food Bank.

    What do I need to do to bring someone from the public to campus?

    Before bringing any member of the public to campus for any reason, the request must first go through the college’s Exemptions Committee. The following questions will outline the process and requirements for the exemption committee.

    What do I do if I want to bring public onto campus for college business?

    • Please contact Occupational Health and Safety (OHS) directly via email at ohs@lethbridgecollge.ca. OHS will direct you on the requirement needs for your event or activity. This may include the requirement of an exemption request.

    What is an exemption request?

    • Any activity or event that contravenes the College’s COVID-19 guidelines will require an exemption. This is a formal request that is reviewed by OHS and then passed on to the Team Leads committee for approval or denial.

    What is required in an exemption request?

    • An exemption request will require a description of what your activity or event is and why it needs to be held on campus. You will also need to provide a completed Hazard Assessment as well, so OHS can review to ensure the appropriate safety controls are in place. Visitors will also be required to submit a Visitor Form (available through OHS) which provides the college with contact information, should contact tracing be required. This form will also allow a barcode to be created for your visitors to use to access campus.

    How far in advance will I need to make a request?

    • Exemption requests are reviewed every Tuesday by the Team Leads committee.

    What happens if my request is not accepted?

    • If your request is not accepted, the reason(s) will be explained to you by a member of the Team Leads committee.
    Do I have to pay for parking on campus?

    Yes, parking permits are required for anyone using a Lethbridge College parking lot.

    All students and employees are encouraged to park in the lot closest to their controlled entrance (learn more here), regardless of which lot is indicated on your parking pass.

    You will still have the option to continue to purchase monthly, semi-annual or annual parking permits through the Bookstore. You are also able to purchase four hour, single day, weekly or bi-weekly parking passes with your license plate number for reference by:

    • using the HonkMobile app;  
    • using the tap/QR code signage being installed this summer in the front parking loop, in Lot O near the Physical Education (PE) building or in Lot B, near the Instructional Building (IB); 
    • or using Pay Pedestals also being installed this summer inside College Centre, IB and PE buildings.  

    See the most up-to-date campus parking map and information on the Parking Services web page.

    Do I need to wear a mask on-campus?

    Yes, non-medical masks or face coverings that cover the mouth and nose are mandatory for all on-campus indoor public spaces, including hallways, washrooms and other common-use spaces.

    Personal protective equipment needs for students attending in-person labs or classes will be determined case by case. Employees will not need to wear masks in their offices as long as they can maintain physical distancing. We understand that not everyone is able to wear a mask or face covering, so we ask everyone to be kind to those unable to do so.

    The Government of Alberta has an information page dedicated to masks, including what to look for in a mask, how to properly wear them and details about proper hygiene.

    Re-usable masks are available for purchase at cost in the Lethbridge College Bookstore.

    According to Alberta Health Services, face shields should not be used as a substitute for a face mask. Face shields should only be worn when working in tight quarters where two-metre distancing cannot be maintained and wearing a mask would cause a safety issue. Face shields are designed to prevent splashes to the face and offer little to no protection when walking in open-air spaces. There have been some exceptions made for individuals who cannot wear a mask for medical or other reasons and a face shield has been used as an alternative. These are exceptions and should be discussed with OHS for advice and direction. Click here for information from Alberta Health Services on masks.

    What are the operating hours of the campus?

    The main Centre Core doors are open daily from 6:30 a.m. to 10 p.m. For access after 10 p.m., please use the intercom.

    For hours of the other controlled Lethbridge College entrances, please review the campus access map.

    Is the fitness centre open?

    Update: In accordance with public health measures introduced by the Government of Alberta, the Fitness Centre is currently open for employees and students only, through pre-booked time slots.

    The Fitness Centre is only available for low-intensity individual workouts, such as light weightlifting, stretching, low intensity yoga, Pilates and tai chi. High intensity activity such as heavy weightlifting or body building, cross fit, circuit training, interval training and any cardio are not allowed in individual training.

    The Fitness Centre remains closed to the public.

    Workout blocks and court bookings must be made in advance through lcfitness.ca. In order to use the facilities, you must have a valid gym membership, completed an annual waiver form, completed a COVID-19 waiver form and booked a workout or court time.

    Users will need a valid student or employee Fitness Centre membership.

    • Free student memberships are available through lcfitness.ca.
    • Employee memberships are available through an online form.

    See the college's FAQ page for more information on using the Fitness Centre.

    Anyone who still has possessions in a locker in Recreation Services can access their lockers by appointment only between 3:30 and 4 p.m. from Monday to Friday. Email recreationservices@lethbridgecollege.ca to make an appointment. We will not be cleaning lockers out while we are closed and will give a grace period for people to either renew or clean out their lockers once we open again.

    Can I come for a campus tour?

    You can take a look at our campus with our online virtual tour! If you have questions, check out the live chat feature on our website or visit the Future Students page.

    Are Residence buildings open?

    Yes, Residence buildings remain open for students. For more information on Residence operations, visit the Residence section on our FAQ page.

    Has the college taken steps to help stop the spread of COVID-19?

    In addition to dramatically reducing the numbers of employees and students who are on campus, the college has taken further steps to protect the safety of those who have to be on campus.

    The college but has increased cleaning and disinfecting of campus in response to the outbreak.

    Specifically:

    • Caretaking has increased hand sanitizers all over the campus and increased disinfecting high-touch surfaces. The team will continue to ensure spaces are cleaned and disinfected daily.
    • The caretaking team is using only disinfectant solution on all surfaces, including glass and any type of flooring.
    • Hand-pumped sanitizers are in all the washrooms.
    • Pedestal hand sanitizers are stationed at busy entrances in the college.
    • In addition, the caretaking team has amplified disinfecting with an electrostatic sprayer that is being used in most public areas around the institution. 

    The college has implemented mandatory masks or face coverings in all indoor public spaces on campus. As well, the college and has installed signage to direct the flow of traffic around campus and enforce physical distancing requirements.

    All students and employees who are on-campus are urged to practice proper hygiene techniques. Students and employees should remain home if they feel ill.

     

    Student supports

    Support for students

    We are committed to the success of our students. To learn more about program delivery, student services, financial aid and much more, visit the college's FAQ page.

    What do international students need to know?

    We know there are many questions for international students interested in beginning or continuing their studies at Lethbridge College. For more information, visit the Information for International Students section on our FAQ page.

     

    Employee support and information

    Are Lethbridge College employees working from home?

    All Lethbridge College employees who can work from home have been urged to do so. Employees are only permitted on campus “with purpose”. This means:

    • employees whose presence on campus is deemed essential for the maintenance of campus operations, e.g. caretaking, facilities, security, occupational health and safety, and some finance staff
    • employees whose presence on campus is deemed essential for the support and delivery of course content and student services and who are identified in a departmental risk assessment
    • employees who cannot work remotely for reasons of their personal mental or physical health and who have been approved to work on campus by their College Leadership Council member

    Any employee needing to work on campus should familiarize themselves with the campus re-entry guidelines and take the steps contained within.

    Support for faculty members

    The Centre for Teaching, Learning and Innovation’s Digital Learning Team is the lead for technical teaching support. The team can be contacted via email.

    What are the college's working remotely guidelines?

    Lethbridge College Guide to Working Remotely

    March 18, 2020

     

    Overview

    This guide will provide direction and suggestions for employees and supervisors regarding working from home during Lethbridge College’s response to COVID-19. Where work permits, supervisors and employees should consider if they are able to reasonably and appropriately conduct their work remotely (e.g. from home).

    For Supervisors

    Working remotely may be necessary to minimize the risks of community transmission of COVID-19. If an employee has been directed to self-isolate in accordance with Alberta Health Services guidelines and they are not ill or if they are medically at-risk (those who have medical conditions that place them at a higher risk), they may be directed to work from home or in a remote work environment. Review the following guidelines to determine how to work remotely in your unit.

    A. Determine if Working Remotely is Possible or Required

    • Review the work assigned to your employees to determine which functions, duties and activities may be appropriately performed from a remote work location. Depending on the nature of the duties, you may be able to temporarily modify duties and limit remote work to critical and essential functions that can be performed online, via telephone or video conference, or other methods. If regular duties are not able to be performed, but alternative duties can be (e.g. develop a training manual), you may assign alternative work and reassess during the remote work situation.
    • NOTE: If your employee is ill and required to self-isolate, they will not be required to work remotely until their health enables them to do so.

    B. Arrange Necessary Equipment, Supplies and Systems

    • Determine what equipment, access and supplies your employees may need to work remotely. If your employees do not have the appropriate technology (e.g. computer/laptop/tablet, video camera, telephone, etc.), contact IT to see what options are available, or assign other duties that don’t require that equipment. Ensure that your employees know how to access the College’s Microsoft applications remotely and how to use video conferencing tools. Ensure employees who require access to systems such as Ellucian Colleague System (HR, ST, CF, CORE, UT, WebAdvisor, Retention Alert, Instant Enrolment) understand how to access to the College’s virtual private network (VPN) if necessary.

    C. Share Procedure Manuals, Documents and Information

    • If your employees who are working remotely will require procedure manuals, templates, documents or other information that isn’t readily available from a remote location, consider moving the required information to a SharePoint Drive. Consider scanning paper documents to electronic format for easy sharing if necessary.

    D. Establish Communication Channels

    • Ensure that your employees know how to reach you via email, phone, cell, text or other method. Develop a contact list to share among your employees if required. Ensure that employees know how to use Microsoft Teams or other meeting tools to enable team communication when necessary.
    • When employees are working remotely, you will need to check in with them on a regular basis to assign work, review progress, monitor outcomes and ensure their health and well-being. Establish a protocol early as to who will contact who at what frequency to ensure ongoing communication as necessary.
    • Ensure your employees continually monitor the College’s website for important communication and announcements.

    E. Access and Keys

    • If your employees are working remotely, ensure that you have the required access to locked cabinets, rooms, etc., while those employees are away. Access may be difficult to arrange if key personnel are not at the College when you need them and a filing cabinet key is at home with the employee.

    F. Maintain a List

    • Keep a list of all your employees and whether they are or are not working remotely so that you can ensure you maintain continuous contact. Keep a log of when people began working remotely either due to self-isolation or other reasons. You may be asked to provide this to OHS if necessary.

    For Employees

    Working remotely may be necessary to minimize the risks of community transmission of COVID-19. If you have been directed to self-isolate in accordance with Alberta Health Services guidelines and are not ill, you may be directed to work from home or in a remote work environment. Review the following guidelines to determine if and how to work remotely.

    A. Determine if Working Remotely is Possible and/or Required

    • Talk to your supervisor
      • Contact your direct supervisor to discuss your eligibility to work remotely. Eligibility will be determined based on the nature of the work performed, whether it can be completed remotely in a safe and healthy manner, whether appropriate tools and resources are available, and whether the College’s campus remain open.
         
    • Alternative Work
      • Based on operational needs, your supervisor may authorize remote work or working from home. If your regular duties are not conducive to working remotely, your supervisor may assign other duties as necessary.
         
    • Self-Isolation
      • If you have been directed to self-isolate for 14 days and are not sick, you will be directed to work from home. If you are able to fulfill all or most of your normal duties remotely, continue to do that work. If your regular duties are not conducive to working remotely, your supervisor may assign other duties as necessary. If you are sick and unable to work, you will be focused on your health and recovery, and will not be required to work during your illness.

    B. How to Prepare

    • Understand relevant policies
      • As a member of Lethbridge College’s community, you are entrusted with using and managing the information technology resources responsibly, respectfully and in a manner that reflects high ethical standards, mutual respect, and civility, in accordance with the College’s Information Technology Security Policy and Procedures
    • Determine what files and applications you may need
      • The files and applications you’ll need to access remotely can vary depending on the nature of your work. Identify where your needed files are located (e.g. on a network shared drive or on an Office 365 Drive) and ensure that you will be able to access them remotely.
      • Identify and confirm the applications that you will require to work from home. Make a list of the applications and identify how to access them. Many common applications such as Microsoft 365 which includes email, Calendar and SharePoint can be accessed using only a web browser on any computer, tablet or phone. There are some work applications, such as Ellucian Colleague that will require a secure connection to the campus network. For these applications, you may require VPN to connect to them. Not all college employees will have access to VPN.
         
    • Gather everything else you’ll need to be productive
      • If you will be using video conferencing tools, think about any additional hardware you may require. Does your computer have a built-in microphone and speaker? Do you need a headset for your phone? Are there additional things like power adapters that you’ll need to bring home from the office? Can you access your voicemail through your email?
         
    • Determine if equipment and/or supplies are needed
      • Determine if there are special supplies or equipment that might be needed when working remotely. Speak to your supervisor about those needs.
         
    • Ensure privacy and security
      • When working remotely, ensure you follow the College’s policies and procedures for ensuring the privacy and security of information. If you have a dedicated work space (e.g. home office), use that to conduct your business, answer phone calls, video conference, etc.
         
    • Test your equipment now
      • Don’t forget to do a test-run to make sure your equipment and applications work as expected. If you have additional questions or concerns, contact your IT Help Desk at 403-320-3333 via email or on Teams at helpdesk@lethbridgecollege.ca

    C. Working Hours and Expectations

    • Unless otherwise directed by your supervisor, if working remotely, you will be expected to work your regularly scheduled hours. Confirm with your supervisor if you need to adjust your start and end time. If you need to work longer than your regular shift, your supervisor must pre-authorize overtime. Your direct supervisor will set expectations, assign work and track measurable outcomes.
    • Depending on your role and reasons for working remotely, your supervisor may, at times, require you to physically report to work to meet operational needs.

    D. Communicating with your Team and/or Supervisor

    • The ability to communicate and be responsive while working remotely is expected. Direct supervisors will set expectations around response times and preferred mode of communication. Ensure that you know the contact information for your supervisor and other key members of your team. Establish your necessary contact lists so that you will have them when needed.

    E. Working Safely and Healthy

    • When working remotely, employees should factor their well-being into their home work environment. If you are not used to working remotely, you may experience challenges adjusting to a different environment. Loneliness or isolation can occur if you are working alone, or it may be hard to focus if there are other stimuli around you in your home environment. Follow these tips when appropriate:
      • Connect virtually with your colleagues and others
      • Build physical movement into your work day. Take regular breaks (five minutes of every hour) to look away from your computer and move about.
      • Choose a location in your home that has limited distractions and ample lighting
      • Maintain good posture where you sit
      • Ensure a safe working environment within your home
      • Stay consistent with your eating, sleeping and exercise routine as appropriate
      • If you have peripheral devices such as an external keyboard, mouse, headphones and/or monitor(s), connect them to increase your comfort
      • Maintain boundaries to prevent overwork – unplug at the end of the day

    F. Childcare / Dependent Obligations

    • Because of COVID-19, remote work may be necessary if you are not able to arrange alternative child care while K-12 schools, daycare centres and other child care centres are closed. Staff must exhaust all options for alternative childcare if possible. However, discuss with your supervisor if work from home arrangements are appropriate and can be accommodated.
    • If your child or dependent is ill and needs you to care for them, contact your supervisor and discuss appropriate working from home arrangements. Depending on the need, you may discuss alternative duties, modified work, alternative schedules, leave with pay or other arrangements to balance the needs of childcare/dependent care and work.

    G. Working Remotely Checklist

    • Use a Lethbridge College laptop if you have one. Alternatively, use your own Windows or Mac personal computer (or tablet).
    • Identify the applications you need to access from your home.
    • Install any additional applications that you need on your computer.
    • Test all of your applications to verify that they work.
    • If you need specialized software or applications, contact the IT Help Desk for instructions.
      • Contact the IT Help Desk if you have any questions.

    H. Working Remotely Timeline

    • Working remotely is a temporary solution to manage the community health risks with the COVID-19 pandemic. The College is working closely with Alberta Health Services and the Chief Medical Officer to implement measures as necessary. This temporary solution may be rescinded or concluded if:
      • There are no longer reasonable grounds for this arrangement
      • The health isolation time limit set by AHS has changed or expired
      • The employee becomes ill and is unable to reasonably work
      • Expectations and/or measurable outcomes are not being achieved
    Frequently asked questions about working remotely

    Employee FAQ

    This is in effect from March 23, 2020 on a go-forward basis and will be updated as needed.

    This applies to all Lethbridge College employees and follows the respective collective agreements/terms and conditions of employment of each employee group.


    Working remotely

    • Review the Working Remotely Guidelines.
    • Check-in with your supervisor regularly.
    • Check email and the college website for updates every day, even on weekends.

    Pay and Leave

    • Pay will continue for all permanent staff who are ill, need to self-isolate as directed by Alberta Health Services or their doctor, and/or are working remotely. Pay for temporary or casual staff may be covered. Please ask your supervisor or HR for details.
    • Those who cannot report to work due to childcare issues, please see Managing Childcare section below.
    • Although the College is directing as many employees as possible to work remotely, the College remains open and the positions that can only be performed on campus have been identified. Those employees are still able to report to work at the direction of their supervisor and will continue to be paid. Should work not be available, employees will be required to use vacation, banked time, and/or be placed on temporary layoff.
    • If a decision is made to close the College, essential services will be identified and employees required to report to work on campus will be notified.
    • If a decision is made to close the College, those employees who are able to work from home will be required to do so. Those who are not will be required to use vacation, banked time and/or be placed on temporary layoff.
    • All remote work requires regular contact with your supervisor.

    Feeling Ill

    • Employees experiencing cold or flu-like symptoms (or any illness) must stay home as a precautionary measure to avoid the spread of any virus.
    • Complete the COVID-19 Self-Assessment on the Alberta Health Services website and follow the guidance provided.
    • If you are ill and directed to self-isolate, contact your supervisor to advise them that you will be absent from work due to illness. Stay in contact with your supervisor to provide updates. Please see Self-isolating section and follow the AHS Self isolation information sheet.
    • If AHS testing confirms that you have COVID-19 diagnosis, follow their instructions and advise your supervisor as required for general illness leave.
    • If you are off-campus due to illness of any kind and are not working remotely, you must complete an online leave request.
    • Your supervisor will fill out an absence report and submit to OH&S.

    Self-isolating but not feeling ill

    • If you are directed to self-isolate, contact your supervisor to advise them that you will be absent. Stay in contact with your supervisor to provide updates.
    • You will be directed to work from home, if feasible. Speak to your supervisor to explore options for working from home at full or modified duties.
    • If you have already been working from home, advise your supervisor of your situation.
    • Follow the AHS Self-isolation information sheet.
    • Your supervisor will fill out an absence report and submit to OH&S.

    What is social distancing?

    Caring for someone with COVID-19

    • Stay home and take all reasonable precautions to protect yourself while you care for the person. Contact Health Link 811 for advice.
    • Contact your supervisor to advise them of the reason for your absence. If it is feasible, you may be directed to work from home fulfilling your own duties or alternate/modified duties. Discuss options with your supervisor.
    • Leave provisions as per the collective agreement or terms and conditions of employment (e.g., family illness leave) will be applied.
    • You may use vacation or banked time, request leave without pay or temporary layoff if the absence is for an extended period of time.
    • Employees without pay are encouraged to explore federal income support programs.

    Managing Childcare

    • Consider all reasonable options for alternative childcare while daycares and schools are closed.
    • Discuss options with your supervisor for modified hours or duties, and if you are still working on campus, discuss working from home.
    • If you are unable to work due to childcare or other family or personal responsibilities, you may use vacation, banked time, or request leave without pay or temporary layoff.

    Medical condition that increases risk

    • Speak with your supervisor to advise them of your concern. It is not necessary to disclose your medical condition to your supervisor.
    • Discuss alternatives to modify your work to decrease exposure. If modified duties are not appropriate, you will be expected to work from home if feasible.
    • Follow Alberta’s guidance on preventing and reducing the risk of infection.
    • Your supervisor will fill out an absence report and submit to OH&S.

    Concerned about COVID-19 by coming to work

    • Contact your supervisor to discuss your concerns.
    • If there are reasonable grounds for health and safety concerns in the workplace, the issue will be investigated and steps will be taken to remedy the situation.
    • Protocols outlined in the Alberta Occupational Health and Safety Act will be followed.

    Colleague tests positive for COVID-19

    • Alberta Health Services will alert the appropriate people as quickly as possible if a confirmed COVID-19 case is identified.

    Returning from travel outside of Canada

    • All individuals returning from travel outside of Canada are required to self-isolate for 14 days. See Self-isolating but not ill section above. Follow the AHS Self-isolation information sheet.
    • If you are not sick, discuss options with your supervisor for working from home options.

    Travelling outside of Canada

    • Please note that international travel is not recommended at this time.
    • Employees who are leaving Canada to travel will be required to self-isolate upon return. Follow the AHS Self-isolation information sheet.
    • You must contact your supervisor to advise of your travel plans.
    • Upon return, if the employee can work from home they will be required to do so.
    • An employee unable to work from home will be placed on vacation leave or leave without pay.

    College closure

    • Select facilities or offices at the College are closed.
      • Discuss work options with supervisor. If you can work from home, you will be required to do so. All remote work requires regular contact with your supervisor.
      • Employees may be redeployed to other locations or facilities.
      • If alternate duties can be done from home the supervisor may consider alternate/modified work.
      • Should work not be available, employees will be required to use vacation, banked time, and/or be placed on temporary layoff.
    • Full College closure
      • If a decision is made to close the College, essential services will be identified and employees required to report to work on campus will be notified. All remote work requires regular contact with your supervisor.
      • If a decision is made to close the College, those employees who are able to work from home will be required to do so. Those who are not will be required to use vacation, banked time and/or be placed on temporary layoff.
    Where do I get technological help for working from home?

    Information Technology Services and the Help Desk are available to help with any technology needs, and they will be available even if campus is closed. Contact the Help Desk through email or by calling ext. 3333 (on-campus) or 403-320-3333 (off-campus). You can also contact the Help Desk using Teams by searching for and initiating a chat with helpdesk@lethbridgecollege.ca.

    Instructors have adapted their courses to be available online, using Canvas as the main delivery tool. Microsoft Teams is also available for collaborative purposes such as document editing, chat, phone and video conferencing.

    During this time, the college will be vulnerable, both physically and technically. Please be extra vigilant of opportunistic phishing attacks which may seek to take advantage of the uncertainty.

    How do I connect to Microsoft Teams?

    Microsoft Teams: Did You Know?

    Microsoft Teams is a powerful communication and collaboration tool integrated with Office 365.

    • Teams is cloud-based, so it’ll work from anywhere on any device with an internet connection.
       
    • Staff, faculty, and students alike can use it immediately as part of the college’s global licensing.
      • Use it in a browser or download the app for a better experience on your computer, smartphone, and/or tablet.
      • IMPORTANT: be sure to set your chat and group notifications to something attention-grabbing from within the settings menu(s).
         
    • Users can video chat, voice chat, or simply send private, instant messages 1-on-1 or to a group.
      • Ad hoc group chats are limited to 100 participants, but pre-populated college teams are virtually unlimited.
      • Desktop screen-sharing and presenting is seamless.
         
    • Outlook emails and SharePoint files integrate natively for real-time collaboration.
       
    • It’s so simple and intuitive to use.
      • The ‘Help’ section within the app has a few short videos to get you started.
        • If you need more than the basics, this LinkedIn Learning course covers all you need to know.
        • Bonus: If you need assistance and can’t be on campus, the ITS Help Desk offers chat support. Simply start a conversation with helpdesk@lethbridgecollege.ca on Teams today!
    What happens if I have college-related travel planned?

    All college-related international travel has been cancelled and banned until further notice. This includes both student and employee trips.

    Travel for work-integrated learning placements is allowed with dean approval; no other travel on college business, non-local domestic or international, is approved except in extenuating circumstances, by the President.

    What if I plan to travel internationally?

    For those who choose to travel internationally (which is not recommended at this time), you will need to complete a full 14-day quarantine from work upon return, even if you have taken part in the provincial government’s border pilot program.

    During this 14-day quarantine, you can work from remotely if you are able. If you are not able to work remotely, you will have to use annual leave or take the time off without pay. This is a measure designed to keep everyone in our community safe.

     

    Health, wellness and prevention

    What should I do if I think I have COVID-19?

    If you are feeling unwell or have been exposed to someone with COVID-19, stay home and complete an online assessment.

    Call 911 if you are seriously ill and need immediate medical attention and inform them that you may have COVID-19.

    Get more information on the Alberta Health Services (AHS) website.

    What if I have had contact with someone who has a confirmed case of COVID-19?

    Alberta Health Services defines close contacts as anyone who was within two metres of a positive case of COVID-19 for 15 minutes or more of cumulative contact, without consistent and appropriate use of personal protective equipment (PPE). A close contact is ALSO someone who has had direct contact with bodily fluids of a person who has COVID-19 (e.g., was coughed or sneezed on), or who provided direct care for a person who has COVID-19, without consistent and appropriate use of PPE.

    • For sports that involve close, sustained or intermittent and repeated contact, all members of the teams playing each other are considered close contacts when there is a case on a team.

    Anyone who falls into any of the above categories is considered a close contact of a confirmed case of COVID-19.

    Next steps for close contacts and more information is available on the Alberta Health Services (AHS) website.

    How do students access their benefit plans?

    All student benefit information is accessible at mystudentplan.ca/lethbridgecollege.

    If students have any health and dental benefit questions, they can reach Ley Bodie by email at lethbridgeplan@mystudentplan.ca.

    How can I help to prevent the spread of COVID-19?

    To help protect you and your family against all respiratory illnesses, including flu and COVID-19, you should:

    Wearing Masks

    Use of non-medical masks or face coverings that cover both the mouth and nose are now mandatory in public, indoor spaces on the Lethbridge College campus.

    Wearing a non-medical mask, such as a homemade cloth mask, has not been proven to protect the person wearing it. However, wearing a non-medical mask may be helpful in protecting others around you. This is because face coverings are another way to cover your mouth and nose to prevent respiratory droplets from contaminating other people or surfaces.

    For more information, you are encouraged to visit the Government of Alberta website, which has excellent information on the proper use of masks.

     

    About COVID-19

    What is novel coronavirus COVID-19?

    According to Alberta Health Services, coronaviruses are a large family of viruses. Some cause respiratory illness in people, ranging from mild common colds to severe illnesses. Others cause illness in animals. Rarely, animal coronaviruses can infect people, and more rarely, these can then spread from person to person through close contact. Novel coronaviruses are new strains of the virus that have not been previously identified in humans.

    We encourage you to visit the Alberta Health Services website for more information about COVID-19.

    Where can I get more information about COVID-19?

     

    Do you have a question you don’t see here? Contact Frank Zappone or Paul Kingsmith.