Excellence in Teaching and Learning

CTLI is a team of educators, researchers, designers, developers, technologists, and writers. We approach work and play with curiosity, and we value meaningful interactions.

Our mission is to unleash great learning experiences using design tools, agile processes, and flexible strategies. This includes building relevant, engaging courses; designing user-friendly processes and resources; facilitating strategy sessions; and providing support services for Lethbridge College students and employees.

We support both employees (instructors and staff) and students. Our approach is about meeting people where they’re at, when they need it most. We do this through a human-centred, collaborative learning system that ensures that you're equipped to achieve your desired outcomes.


CTLI Departments

Accessibility Services

We provide flexible, innovative and collaborative support for the success of diverse learners while advancing a culture of universal teaching and learning. We are able to support prospective and current students with disabilities, including:

  • learning disabilities (e.g. math, reading, writing, processing)
  • developmental disabilities (e.g. fetal alcohol effect and autism spectrum)
  • sensory impairments (e.g. deaf/hard-of-hearing, blind/partially sighted)
  • physical disabilities
  • mental health impacts
  • chronic medical conditions
  • temporary mobility issues (e.g. broken arm)
Buchanan Library

Since our establishment in 1957, the Buchanan Library has been supporting students and staff with their study and research needs. As the hub of learning at Lethbridge College, the library is the place to find scholarly resources, work on individual or group projects, access a wealth of information in various formats and find helpful advice to assist you with your learning needs.

Digital Learning Team

The Digital Learning Team is committed to providing students and employees with assistance for digital learning technology needs. Below is a list of institutionally licensed digital learning tools that we have extensive knowledge of and provide support for:

  • Canvas (Lethbridge College) & Canvas Studio
  • Zoom
  • Turnitin
  • Mobius
  • Respondus Lockdown Browser / Monitor
  • Respondus Exam Uploader
  • Badgr / Canvas Credentials
  • Read&Write (assistive technologies)

If you don't see the tool you need help with on the list, don't worry! We'll do our best to troubleshoot and support you as much as we can. However, if we're unable to resolve your issue promptly, we will refer you to the appropriate support service, vendor, or help guides.

How to Contact Digital Learning Support:

Walk-in Support Hours:

  • Visit us in the Buchanan Library between 9 a.m. and 4 p.m. Monday to Friday (excluding holidays) for on campus support

Remote Support Hours and Options:

E-mail [email protected]

  • Inbox is monitored from 8:30 a.m. to 4:30 p.m. Monday to Friday.
  • Responses may take up to 24 hours, excluding weekends and holidays.
  • Please include your course info and a description of your issue. If possible, please include screenshots to help diagnose the problem.

Need Immediate Canvas Help?          
24/7 Canvas Chat and Support Hotline

  • Chat with a Canvas support agent here
  • Support Hotline:
    • Students: +1-866-676-3578
    • Staff: +1-833-779-7768

Digital Learning Innovation

In addition to supporting our core technologies, Digital Learning explores and evaluates trending and innovative educational technologies. These include, but are not limited to, drones, extended reality (XR) (AR, VR, MR), photogrammetry, and Makerspace technology such as 3D printing, and more.

If you are interested in exploring any of these innovative technologies or have a technology or tool that you wish to discuss, please do not hesitate to book a consultation with our eLearning Specialist by sending an email to [email protected].

Educational Development

Educational Development coordinates and implements professional development for staff and faculty. Professional Development (PD) includes formal and informal methods that assist all staff in engaging in a reflective practice to ensure growth. All staff may engage in leadership, health and wellness or skills-based training. PD for instructors is targeted at building a reflective practice and further advancing teaching and learning.

Teaching and Professional Development

Scholarship of Teaching and Learning (SOTL)

The Educational Development team supports instructors and staff engaging in the systematic study of teaching and learning with a focus on improving student learning. The team advances SoTL research by serving as a consulting resource (literature review, research methodology, development of ethics application, proposal development), and by partnering with instructors and staff as co-researchers.

Learn more about SoTL at Lethbridge College 

Emerging Learning Models

The Emerging Learning Models (ELM) team consists of instructional designers who work closely with academic departments, college divisions, and external partners to provide expertise in curriculum development and project management to ensure the college's initiatives lead the way in educational innovation. We prioritize emerging models and technologies such as competency-based education, Universal Design for Learning, and generative AI. Collaboration, human-centred design, and accessibility are at the core of our approach as we guide the college community to explore innovative pedagogical strategies and develop learning experiences that evolve with educational trends and learner needs.

LC Studio

LC Studio provides support to staff and faculty in the form of multimedia objects, design consulting, writing, editing, and formatting. Services and deliverables include posters, infographics, writing and formatting of reports and course content, video, interactive learning objects – and potentially anything else you can imagine! We utilize a collaborative, human-centred approach to ensure that your learning experience connects well with its intended audience and enhances learning in a meaningful way (and we’d like to keep you happy too!). We also provide workshop facilitation on good design practices for both employees and students.

Learning Cafe

Learning Café staff are available in-person and online to help with students with research papers, APA, science, math and study skills.

Whatever the skill level or program, we can help students develop the skills, strategies and behaviours needed to succeed in their coursework and professional life. Our qualified team of academic strategists and peer tutors provides a variety of academic services from workshops and in-class workshops to face-to-face and online appointments.

  • To book a 30-minute appointment or to ask a quick question please use the “Book an Appointment” button or email us at [email protected].
  • Virtual appointments will be conducted using Microsoft Office Teams or Zoom. In-person appointments will take place in the Learning Café in the back of the Buchanan Library. If your question is outside of our regular business hours (8:30 a.m. to 4:00 p.m. Monday-Friday) you can check out the eLearning Café.
  • At any time, you can submit a paper for feedback to the Writing DropBox.
Learning Experience Design Team

The Learning Experience Design Team supports the development of the many diverse learning experiences at Lethbridge College. We use a collaborative and iterative process based on principles of design thinking and human-centred design. Our learning experience designers support CTLI, academic programs, other college departments and external stakeholders in the design and development of programs, courses and other learning experiences. LXDs support instructors through consultation, resource development and workshop facilitation based in current practices in instructional design, curriculum and assessment. Our team consists of individuals who specialize in curriculum, instructional design, project management, writing, formatting, graphic and interactive media design, and video development.

Testing Services

We’re here to help you reach your educational goals by providing exam supervision and test administration according to individual needs. We ensure the security and confidentiality of our clients, the test materials and the examination results.

Book your appointment online.

If students have a documented disability, they may be eligible for testing accommodations through Accessibility Services. Contact them at 403-320-3202 ext. 5400 or visit them in CE1340.