Excellence in Teaching and Learning

Behind every project is an incredible team. CTLI is a team of educators, researchers, designers, developers, technologists, and writers. We approach work and play with curiosity and value meaningful interactions.

Our mission is to help unleash the potential of great learning experiences using design tools, agile processes and flexible strategies. We support both instructors and students as they build and navigate their own learning pathways. Our approach is about meeting people where they’re at, when they need it most. We do this through a human-centred, collaborative learning system that ensures all learners are equipped to achieve desired learning outcomes.


Check out our new website at learninginnovation.ca for a curated collection of tools, resources and insights for blended learning. We love to iterate and innovate, so you can expect to see new things popping up regularly!

CTLI Departments

Buchanan Library

Since our establishment in 1957, the Buchanan Library has been supporting students and staff with their study and research needs. As the hub of learning at Lethbridge College, the library is the place to find scholarly resources, work on individual or group projects, access a wealth of information in various formats and find helpful advice to assist you with your learning needs.

Learning Services

Learning Services provides a range of services in support of students’ academic success and retention. Teams from three interrelated departments (Accessibility Services, the Learning Café and Testing Services) work with diverse student populations and faculty at Lethbridge College. In addition, select services are offered to other post-secondary institutions and external agencies.

Educational Development

Educational Development coordinates and implements professional development for staff and faculty. Professional Development (PD) includes formal and informal methods that assist all staff in engaging in a reflective practice to ensure growth. All staff may engage in leadership, health and wellness or skills-based training. PD for instructors is targeted at building a reflective practice and further advancing teaching and learning.

Teaching and Professional Development

Scholarship of Teaching and Learning (SOTL)

The Educational Development team supports instructors and staff engaging in the systematic study of teaching and learning with a focus on improving student learning. The team advances SoTL research by serving as a consulting resource (literature review, research methodology, development of ethics application, proposal development), and by partnering with instructors and staff as co-researchers.

Learn more about SoTL at Lethbridge College 

Digital Learning Team

The Digital Learning Team is committed to providing students and employees with assistance for digital learning technology needs. Below is a list of institutionally licensed digital learning tools that we have extensive knowledge of and provide support for:

  • Canvas (Lethbridge College) & Canvas Studio
  • Zoom
  • Turnitin
  • Mobius
  • Respondus Lockdown Browser / Monitor
  • Respondus Exam Uploader
  • Badgr / Canvas Credentials
  • Read&Write (assistive technologies)

If you don't see the tool you need help with on the list, don't worry! We'll do our best to troubleshoot and support you as much as we can. However, if we're unable to resolve your issue promptly, we will refer you to the appropriate support service, vendor, or help guides.

How to Contact Digital Learning Support:

Walk-in Support Hours:

  • Visit us in the Buchanan Library between 9 a.m. and 4 p.m. Monday to Friday (excluding holidays) for on campus support

Remote Support Hours and Options:

E-mail digital.learning@lethbridgecollege.ca

  • Inbox is monitored from 8:30 a.m. to 4:30 p.m. Monday to Friday.
  • Responses may take up to 24 hours, excluding weekends and holidays.
  • Please include your course info and a description of your issue. If possible, please include screenshots to help diagnose the problem.

Need Immediate Canvas Help?
24/7 Canvas Chat and Support Hotline

  • Chat with a Canvas support agent here
  • Support Hotline:
    • Students: +1-866-676-3578
    • Staff: +1-833-779-7768

Digital Learning Innovation

In addition to supporting our core technologies, Digital Learning explores and evaluates trending and innovative educational technologies. These include, but are not limited to, drones, extended reality (XR) (AR, VR, MR), photogrammetry, and Makerspace technology such as 3D printing, and more.

If you are interested in exploring any of these innovative technologies or have a technology or tool that you wish to discuss, please do not hesitate to book a consultation with our eLearning Specialist by sending an email to digital.learning@lethbridgecollege.ca.

Learning Experience Design Team

The Learning Experience Design Team supports the development of the many diverse learning experiences at Lethbridge College. We use a collaborative and iterative process based on principles of design thinking and human-centered design. Our learning experience designers support CTLI, academic programs, other college departments and external stakeholders in the design and development of programs, courses and other learning experiences. LXDs support instructors through consultation, resource development and workshop facilitation based in current practices in instructional design, curriculum and assessment. Our team consists of individuals who specialize in curriculum, instructional design, project management, writing, formatting, graphic and interactive media design, and video development.

LC Studio

LC Studio provides support to staff and faculty in the form of multimedia objects, design consulting, writing, editing, and formatting. Services and deliverables include posters, infographics, writing and formatting of reports and course content, video, interactive learning objects – and potentially anything else you can imagine! We utilize a collaborative, human-centred approach to ensure that your learning experience connects well with its intended audience and enhances learning in a meaningful way (and we’d like to keep you happy too!). We also provide workshop facilitation on good design practices for both employees and students.

Audio Visual Team

The Audio Visual Team provides classroom support for instructors dealing with technological issues. This includes assistance with projector, television, and speaker problems. We supply equipment and services for teleconferences and video conferences. We are also available to produce video projects. This encompasses filming lectures, guest speakers, classroom demonstrations, workshops and field trips. 

Regional Outreach

We have satellites in three communities in our region where students can access assistance with Lethbridge College services. We have a satellites in Pincher Creek, Vulcan, and Claresholm. For information about your local outreach, see our Regional Campuses page.