Campus News

COVID-19 Information

The health and safety of our campus community is our top priority.

Access to the Lethbridge College campus is restricted. While campus remains accessible to students and employees, they will have to follow specific guidelines. See the "Is the Lethbridge College campus still open?" section below for details.

We know there are many questions related to the upcoming academic semester. For information about classes, educational delivery and much more:

visit our FAQ page

No cases of COVID-19 have been linked to our campus, but we are taking proactive steps to help stop the spread during this crucial time. We continue to follow the recommendations of Alberta Health Services (AHS) and the Government of Alberta.

We will update this page whenever new information arises.

COVID-19 Guidelines for re-entry


Current conditions

Have there been cases of COVID-19 linked to Lethbridge College?

There have been no suspected or confirmed cases of COVID-19 linked to any member of the Lethbridge College community at this time.

What is the current COVID-19 situation in Alberta?

The Government of Alberta and Alberta Health Services are assessing the risks associated with COVID-19 in the province and providing ongoing updates.

You can learn more by visiting the Alberta Health Services (AHS) and Government of Alberta COVID-19 information pages.

How do students access mental health supports?

All students have access to 24/7 mental health supports through Shepell Counselling Services.

Free, remote mental health and well-being support is provided via Shepell Student Support. To access this support:

  • Call 1-855-649-8641 (or 001-416-380-6578 if outside Canada or the USA - call charges apply)
     
  • Visit mystudentsupport.com
     
  • Download the free My SSP app from your device's App store
    • Real-time chat and telephonic consults are available 24/7 via the app.
    • After downloading the app, ensure your profile is up to date and that you have allowed push notifications as a way of staying in touch with relevant support.

If you are experiencing a mental health crisis you can call the Distress Line of Southwestern Alberta at 403-327-7905 or 1-888-787-2880.

Please note that given this time of heightened concern, call and chat volume may be high and wait times may be longer than usual. Shepell Student Support appreciates your patience and understanding.

How do employees access mental health supports?

All employees have access to 24/7 mental health supports through Shepell Counselling Services.

Free, remote mental health and well-being support is provided via Shepell's Employee and Family Assistance Program. To access this support:

  • Call 1-800-387-4765
     
  • Visit workhealthlife.com
     
  • Download the free My EAP app from your device's App store
    • Real-time chat and telephonic consults are available 24/7 via the app.
    • After downloading the app, ensure your profile is up to date and that you have allowed push notifications as a way of staying in touch with relevant support.
    • The app helps employees to access and book counselling services including 24/7 counselling, financial advice and more.

If you are experiencing a mental health crisis you can call the Distress Line of Southwestern Alberta at 403-327-7905 or 1-888-787-2880.

Please note that given this time of heightened concern, call and chat volume may be high and wait times may be longer than usual. Shepell Employee and Family Assistance Program appreciates your patience and understanding.

 

College operations

How will classes be delivered in Fall 2020?

We know you have many questions about Fall 2020 delivery. To learn more about plans for the academic year, visit our Frequently Asked Questions page.

Is the Lethbridge College campus still open?

Access to the Lethbridge College campus is restricted and not open to the general public. The campus can only be accessed through the main Centre Core entrance.

Students

  • Access to campus is available only through the main Centre Core entrance.
  • Students must sign-in with Security in Centre Core.
  • Students must now work in either Centre Core or a computer lab in TE1226. No more than 15 students are permitted in either area at one time and all students must follow proper social distancing protocols.
  • Students may park in the most convenient lot; ticketing is not occurring at this time.

Employees

  • Access to campus is available only through the main Centre Core entrance.
  • Employees do not need to sign-in but must show college ID to Security.
  • The Instructional Building is now locked at all times. Employees who work in the building now have access cards. Other employees needing access can request it through security, but must have their employee ID card.
  • Any employee accessing campus should do so only with approval from their supervisor.
  • Employees who have keys may access campus from other doors but must check-in with security by calling ext. 3206
  • Employees may park in the most convenient lot; ticketing is not occurring at this time.

Visitors

  • Visitors must enter through the main Centre Core entrance and sign-in with Security.
  • Visitors must be able to show proof that they have been invited to campus by a college employee.

Contractors

  • Contractors should access campus only after making prior arrangements with Facilities Management.
  • Contractors must enter through the main Centre Core entrance and sign-in with Security.

Support services for students remain accessible through phone, email or live chat.

The college's Fitness Centre, Val Matteotti Gymnasium and squash courts are closed indefinitely.

The Lethbridge College Students' Association Food Bank is available by appointment only. Contact the LCSA to access the Food Bank.

All employees who are able to work from home have been urged to do so. Only employees who are unable to work from home should remain working on campus.

What are the operating hours of the campus?

The college has changed its hours for accessing buildings on campus.

The main Centre Core doors will close at 10 p.m. on weekdays. For access after 10 p.m., or on weekends or holidays, please use the intercom. Doors open at 5 a.m. weekdays but this is subject to change as conditions warrant.

 

Are college events continuing?

Lethbridge College has cancelled or postponed all events for the foreseeable future.

Questions about specific events should be directed towards the event organizers.

Is the fitness centre open?

The Fitness Centre, including the gymnasium, squash/racquetball courts, Kodiaks Athletics offices and all other areas of the Physical Education Building, are currently closed.

Alberta’s three-phase relaunch strategy, has deemed that fitness centres are allowed to reopen as of June 12. However, our fitness centre remains closed as we review new information and guidelines from the province in the coming weeks to see how we are able to progress. Check back with this page for updates.

Anyone who still has possessions in a locker in Recreation Services will be able access their lockers by appointment. Appointments are available on Wednesday, June 17 and Wednesday, June 24. Email Ada Larson to make an appointment.

Can I come for a campus tour?

You can take a look at our campus with our online virtual tour! If you have questions, check out the live chat feature on our website or visit the Future Students page.

Are Residence buildings still open?

For more information on Residence operations, visit the Residence section on our Frequently Asked Questions page.

Will the 2020 Convocation ceremony be rescheduled?

In light of the ongoing COVID-19 global pandemic and with recommendations from provincial health officials, we made the difficult and disappointing – but also necessary – decision to cancel the 2020 Convocation ceremony. We value the health and safety of our students, staff and community, and we want to do all we can to support ongoing efforts to slow the spread of the disease.

All 2020 convocates are invited to participate in the college's 2021 Convocation ceremony.

Special online Convocation celebrations can be found on the college's website.

In May, the college’s graduates received a Convocation package that includes their parchment, a Convocation program, a congratulations card and a special alumni pin. It will also include a save-the-date card to participate in the 2021 Convocation ceremony. Students should update their mailing addresses to make sure their credentials find their way to them.

Student credentials are expected to be mailed in June.

"I know that for many of us, Convocation is one of the very best days of the year, and it will be hard to not feel the energy and excitement that starts with the sound of the first bagpipe note and continues to the moment the last name is announced. But just as our community is about more than what happens in the physical classrooms, so too are we about more than a ceremony. We are still so very proud of the discipline, commitment, flexibility and dedication our students have shown in completing their programs. It is a pleasure and an honour to be part of their educational journey – and nothing has changed about that."
-Dr. Paula Burns, Lethbridge College President and CEO

If you have any questions, don’t hesitate to email convocation@lethbridgecollege.ca.

Has the college taken steps to help stop the spread of COVID-19?

The college regularly cleans and disinfects all areas of the college but has increased cleaning and disinfecting of high-traffic areas on campus in response to the outbreak.

Specifically:

  • Caretaking has increased hand sanitizers all over the campus and increased disinfecting high-touch surfaces. The team will continue to ensure spaces are cleaned and disinfected daily.
  • The caretaking team is using only disinfectant solution on all surfaces, including glass and any type of flooring.
  • Hand-pumped sanitizers are in all the washrooms.
  • Pedestal hand sanitizers are stationed at busy entrances in the college.
  • In addition, the caretaking team has amplified disinfecting with an electrostatic sprayer that is being used in most public areas around the institution. 

All students and employees are urged to practice proper hygiene techniques. Students and employees should remain home if they feel ill.

 

Student supports

Support for students

We are committed to the success of our students. To learn more about Fall 2020 delivery, student services, financial aid and much more, visit the college's Frequently Asked Questions page.

What do international students need to know?

We know there are many questions for international students interested in beginning or continuing their studies at Lethbridge College. For more information, visit the Information for International Students section on our Frequently Asked Questions page.

 

Employee support and information

Are Lethbridge College employees working from home?

All Lethbridge College employees who can work from home have been urged to do so. Employees continuing to work on-site include those whose work makes it unable for them to work from home and those who are needed to maintain services for students.

From President and CEO Dr. Paula Burns:

Our direction from the provincial government has been to keep the campus open to support students with completing their term, so we will keep services in place. But, having as few people on campus as possible will help improve the safety of those who do need to be here. I am asking supervisors to work with your employees to determine who absolutely needs to be on campus, and who can work from home, and to make those changes as soon as possible.

Support for faculty members

The Centre for Teaching, Learning and Innovation’s Digital Learning Team is the lead on-campus support. The team can be contacted via email.

What are the college's working remotely guidelines?

Lethbridge College Guide to Working Remotely

March 18, 2020

 

Overview

This guide will provide direction and suggestions for employees and supervisors regarding working from home during Lethbridge College’s response to COVID-19. Where work permits, supervisors and employees should consider if they are able to reasonably and appropriately conduct their work remotely (e.g. from home).

For Supervisors

Working remotely may be necessary to minimize the risks of community transmission of COVID-19. If an employee has been directed to self-isolate in accordance with Alberta Health Services guidelines and they are not ill or if they are medically at-risk (those who have medical conditions that place them at a higher risk), they may be directed to work from home or in a remote work environment. Review the following guidelines to determine how to work remotely in your unit.

A. Determine if Working Remotely is Possible or Required

  • Review the work assigned to your employees to determine which functions, duties and activities may be appropriately performed from a remote work location. Depending on the nature of the duties, you may be able to temporarily modify duties and limit remote work to critical and essential functions that can be performed online, via telephone or video conference, or other methods. If regular duties are not able to be performed, but alternative duties can be (e.g. develop a training manual), you may assign alternative work and reassess during the remote work situation.
  • NOTE: If your employee is ill and required to self-isolate, they will not be required to work remotely until their health enables them to do so.

B. Arrange Necessary Equipment, Supplies and Systems

  • Determine what equipment, access and supplies your employees may need to work remotely. If your employees do not have the appropriate technology (e.g. computer/laptop/tablet, video camera, telephone, etc.), contact IT to see what options are available, or assign other duties that don’t require that equipment. Ensure that your employees know how to access the College’s Microsoft applications remotely and how to use video conferencing tools. Ensure employees who require access to systems such as Ellucian Colleague System (HR, ST, CF, CORE, UT, WebAdvisor, Retention Alert, Instant Enrolment) understand how to access to the College’s virtual private network (VPN) if necessary.

C. Share Procedure Manuals, Documents and Information

  • If your employees who are working remotely will require procedure manuals, templates, documents or other information that isn’t readily available from a remote location, consider moving the required information to a SharePoint Drive. Consider scanning paper documents to electronic format for easy sharing if necessary.

D. Establish Communication Channels

  • Ensure that your employees know how to reach you via email, phone, cell, text or other method. Develop a contact list to share among your employees if required. Ensure that employees know how to use Microsoft Teams or other meeting tools to enable team communication when necessary.
  • When employees are working remotely, you will need to check in with them on a regular basis to assign work, review progress, monitor outcomes and ensure their health and well-being. Establish a protocol early as to who will contact who at what frequency to ensure ongoing communication as necessary.
  • Ensure your employees continually monitor the College’s website for important communication and announcements.

E. Access and Keys

  • If your employees are working remotely, ensure that you have the required access to locked cabinets, rooms, etc., while those employees are away. Access may be difficult to arrange if key personnel are not at the College when you need them and a filing cabinet key is at home with the employee.

F. Maintain a List

  • Keep a list of all your employees and whether they are or are not working remotely so that you can ensure you maintain continuous contact. Keep a log of when people began working remotely either due to self-isolation or other reasons. You may be asked to provide this to OHS if necessary.

For Employees

Working remotely may be necessary to minimize the risks of community transmission of COVID-19. If you have been directed to self-isolate in accordance with Alberta Health Services guidelines and are not ill, you may be directed to work from home or in a remote work environment. Review the following guidelines to determine if and how to work remotely.

A. Determine if Working Remotely is Possible and/or Required

  • Talk to your supervisor
    • Contact your direct supervisor to discuss your eligibility to work remotely. Eligibility will be determined based on the nature of the work performed, whether it can be completed remotely in a safe and healthy manner, whether appropriate tools and resources are available, and whether the College’s campus remain open.
       
  • Alternative Work
    • Based on operational needs, your supervisor may authorize remote work or working from home. If your regular duties are not conducive to working remotely, your supervisor may assign other duties as necessary.
       
  • Self-Isolation
    • If you have been directed to self-isolate for 14 days and are not sick, you will be directed to work from home. If you are able to fulfill all or most of your normal duties remotely, continue to do that work. If your regular duties are not conducive to working remotely, your supervisor may assign other duties as necessary. If you are sick and unable to work, you will be focused on your health and recovery, and will not be required to work during your illness.

B. How to Prepare

  • Understand relevant policies
    • As a member of Lethbridge College’s community, you are entrusted with using and managing the information technology resources responsibly, respectfully and in a manner that reflects high ethical standards, mutual respect, and civility, in accordance with the College’s Information Technology Security Policy and Procedures
  • Determine what files and applications you may need
    • The files and applications you’ll need to access remotely can vary depending on the nature of your work. Identify where your needed files are located (e.g. on a network shared drive or on an Office 365 Drive) and ensure that you will be able to access them remotely.
    • Identify and confirm the applications that you will require to work from home. Make a list of the applications and identify how to access them. Many common applications such as Microsoft 365 which includes email, Calendar and SharePoint can be accessed using only a web browser on any computer, tablet or phone. There are some work applications, such as Ellucian Colleague that will require a secure connection to the campus network. For these applications, you may require VPN to connect to them. Not all college employees will have access to VPN.
       
  • Gather everything else you’ll need to be productive
    • If you will be using video conferencing tools, think about any additional hardware you may require. Does your computer have a built-in microphone and speaker? Do you need a headset for your phone? Are there additional things like power adapters that you’ll need to bring home from the office? Can you access your voicemail through your email?
       
  • Determine if equipment and/or supplies are needed
    • Determine if there are special supplies or equipment that might be needed when working remotely. Speak to your supervisor about those needs.
       
  • Ensure privacy and security
    • When working remotely, ensure you follow the College’s policies and procedures for ensuring the privacy and security of information. If you have a dedicated work space (e.g. home office), use that to conduct your business, answer phone calls, video conference, etc.
       
  • Test your equipment now
    • Don’t forget to do a test-run to make sure your equipment and applications work as expected. If you have additional questions or concerns, contact your IT Help Desk at 403-320-3333 via email or on Teams at helpdesk@lethbridgecollege.ca

C. Working Hours and Expectations

  • Unless otherwise directed by your supervisor, if working remotely, you will be expected to work your regularly scheduled hours. Confirm with your supervisor if you need to adjust your start and end time. If you need to work longer than your regular shift, your supervisor must pre-authorize overtime. Your direct supervisor will set expectations, assign work and track measurable outcomes.
  • Depending on your role and reasons for working remotely, your supervisor may, at times, require you to physically report to work to meet operational needs.

D. Communicating with your Team and/or Supervisor

  • The ability to communicate and be responsive while working remotely is expected. Direct supervisors will set expectations around response times and preferred mode of communication. Ensure that you know the contact information for your supervisor and other key members of your team. Establish your necessary contact lists so that you will have them when needed.

E. Working Safely and Healthy

  • When working remotely, employees should factor their well-being into their home work environment. If you are not used to working remotely, you may experience challenges adjusting to a different environment. Loneliness or isolation can occur if you are working alone, or it may be hard to focus if there are other stimuli around you in your home environment. Follow these tips when appropriate:
    • Connect virtually with your colleagues and others
    • Build physical movement into your work day. Take regular breaks (five minutes of every hour) to look away from your computer and move about.
    • Choose a location in your home that has limited distractions and ample lighting
    • Maintain good posture where you sit
    • Ensure a safe working environment within your home
    • Stay consistent with your eating, sleeping and exercise routine as appropriate
    • If you have peripheral devices such as an external keyboard, mouse, headphones and/or monitor(s), connect them to increase your comfort
    • Maintain boundaries to prevent overwork – unplug at the end of the day

F. Childcare / Dependent Obligations

  • Because of COVID-19, remote work may be necessary if you are not able to arrange alternative child care while K-12 schools, daycare centres and other child care centres are closed. Staff must exhaust all options for alternative childcare if possible. However, discuss with your supervisor if work from home arrangements are appropriate and can be accommodated.
  • If your child or dependent is ill and needs you to care for them, contact your supervisor and discuss appropriate working from home arrangements. Depending on the need, you may discuss alternative duties, modified work, alternative schedules, leave with pay or other arrangements to balance the needs of childcare/dependent care and work.

G. Working Remotely Checklist

  • Use a Lethbridge College laptop if you have one. Alternatively, use your own Windows or Mac personal computer (or tablet).
  • Identify the applications you need to access from your home.
  • Install any additional applications that you need on your computer.
  • Test all of your applications to verify that they work.
  • If you need specialized software or applications, contact the IT Help Desk for instructions.
    • Contact the IT Help Desk if you have any questions.

H. Working Remotely Timeline

  • Working remotely is a temporary solution to manage the community health risks with the COVID-19 pandemic. The College is working closely with Alberta Health Services and the Chief Medical Officer to implement measures as necessary. This temporary solution may be rescinded or concluded if:
    • There are no longer reasonable grounds for this arrangement
    • The health isolation time limit set by AHS has changed or expired
    • The employee becomes ill and is unable to reasonably work
    • Expectations and/or measurable outcomes are not being achieved
What are some frequently asked questions about working remotely?

Employee FAQ

This is in effect from March 23, 2020 on a go forward basis and will be updated as needed.

This applies to all Lethbridge College employees and follows the respective collective agreements/terms and conditions of employment of each employee group.


Working remotely

  • Review the Working Remotely Guidelines.
  • Check-in with your supervisor regularly.
  • Check email and the college website for updates every day, even on weekends.

Pay and Leave

  • Pay will continue for all permanent staff who are ill, need to self-isolate as directed by Alberta Health Services or their doctor, and/or are working remotely.
  • Those who cannot report to work due to childcare issues, please see Managing Childcare section below.
  • Although the College is directing as many employees as possible to work remotely, the College remains open and the positions that can only be performed on campus have been identified. Those employees are still able to report to work at the direction of their supervisor and will continue to be paid. Should work not be available, employees will be required to use vacation, banked time, and/or be placed on temporary layoff.
  • If a decision is made to close the College, essential services will be identified and employees required to report to work on campus will be notified.
  • If a decision is made to close the College, those employees who are able to work from home will be required to do so. Those who are not will be required to use vacation, banked time and/or be placed on temporary layoff.
  • All remote work requires regular contact with your supervisor.

Feeling Ill

  • Employees experiencing cold or flu-like symptoms (or any illness) must stay home as a precautionary measure to avoid the spread of any virus.
  • Complete the COVID-19 Self-Assessment on the Alberta Health Services website and follow the guidance provided.
  • If you are ill and directed to self-isolate, contact your supervisor to advise them that you will be absent from work due to illness. Stay in contact with your supervisor to provide updates. Please see Self-isolating section and follow the AHS Self isolation information sheet.
  • If AHS testing confirms that you have COVID-19 diagnosis, follow their instructions and advise your supervisor as required for general illness leave.
  • If you are off-campus due to illness of any kind and are not working remotely, you must complete an online leave request.
  • Your supervisor will fill out an absence report and submit to OH&S.

Self-isolating but not feeling ill

  • If you are directed to self-isolate, contact your supervisor to advise them that you will be absent. Stay in contact with your supervisor to provide updates.
  • You will be directed to work from home, if feasible. Speak to your supervisor to explore options for working from home at full or modified duties.
  • If you have already been working from home, advise your supervisor of your situation.
  • Follow the AHS Self-isolation information sheet.
  • Your supervisor will fill out an absence report and submit to OH&S.

What is social distancing?

Caring for someone with COVID-19

  • Stay home and take all reasonable precautions to protect yourself while you care for the person. Contact Health Link 811 for advice.
  • Contact your supervisor to advise them of the reason for your absence. If it is feasible, you may be directed to work from home fulfilling your own duties or alternate/modified duties. Discuss options with your supervisor.
  • Leave provisions as per the collective agreement or terms and conditions of employment (e.g., family illness leave) will be applied.
  • You may use vacation or banked time, request leave without pay or temporary layoff if the absence is for an extended period of time.
  • Employees without pay are encouraged to explore federal income support programs.

Managing Childcare

  • Consider all reasonable options for alternative childcare while daycares and schools are closed.
  • Discuss options with your supervisor for modified hours or duties, and if you are still working on campus, discuss working from home.
  • If you are unable to work due to childcare or other family or personal responsibilities, you may use vacation, banked time, or request leave without pay or temporary layoff.

Medical condition that increases risk

  • Speak with your supervisor to advise them of your concern. It is not necessary to disclose your medical condition to your supervisor.
  • Discuss alternatives to modify your work to decrease exposure. If modified duties are not appropriate, you will be expected to work from home if feasible.
  • Follow Alberta’s guidance on preventing and reducing the risk of infection.
  • Your supervisor will fill out an absence report and submit to OH&S.

Concerned about COVID-19 by coming to work

  • Contact your supervisor to discuss your concerns.
  • If there are reasonable grounds for health and safety concerns in the workplace, the issue will be investigated and steps will be taken to remedy the situation.
  • Protocols outlined in the Alberta Occupational Health and Safety Act will be followed.

Colleague tests positive for COVID-19

  • Alberta Health Services will alert the appropriate people as quickly as possible if a confirmed COVID-19 case is identified.

Returning from travel outside of Canada

  • All individuals returning from travel outside of Canada after March 12th are required to self-isolate for 14 days. See Self-isolating but not ill section above. Follow the AHS Self-isolation information sheet.
  • If you are not sick, discuss options with your supervisor for working from home options.

Travelling outside of Canada

  • Please note that international travel is not recommended at this time.
  • Employees who are leaving Canada to travel on or after March 12, 2020 will be required to self-isolate upon return. Follow the AHS Self-isolation information sheet.
  • You must contact your supervisor to advise of your travel plans.
  • Upon return, if the employee can work from home they will be required to do so.
  • An employee unable to work from home will be placed on vacation leave or leave without pay.

College closure

  • Select facilities or offices at the College are closed.
    • Discuss work options with supervisor. If you can work from home, you will be required to do so. All remote work requires regular contact with your supervisor.
    • Employees may be redeployed to other locations or facilities.
    • If alternate duties can be done from home the supervisor may consider alternate/modified work.
    • Should work not be available, employees will be required to use vacation, banked time, and/or be placed on temporary layoff.
  • Full College closure
    • If a decision is made to close the College, essential services will be identified and employees required to report to work on campus will be notified. All remote work requires regular contact with your supervisor.
    • If a decision is made to close the College, those employees who are able to work from home will be required to do so. Those who are not will be required to use vacation, banked time and/or be placed on temporary layoff.
Where do I get technological help for working from home?

Information Technology Services and the Help Desk are available to help with any technology needs, and they will be available even if campus is closed. Contact the Help Desk through email or by calling ext. 3333 (on-campus) or 403-320-3333 (off-campus). You can also contact the Help Desk using Teams by searching for and initiating a chat with helpdesk@lethbridgecollege.ca.

Instructors have adapted their courses to be available online, using Canvas as the main delivery tool. Microsoft Teams is also available for collaborative purposes such as document editing, chat, phone and video conferencing.

Employees can take the following steps to be prepared to work from home on short notice:

  • If you have a work-issued laptop, get in the habit of bringing it and a power source home at the end of each day.
  • On a home or college computer, users can install the Microsoft Teams desktop app and sign-on to ensure uninterrupted communications with co-workers. This also will assist the ITS Help Desk with screen sharing and remote desktop access for potential troubleshooting.
  • Move necessary files from collaborative drives or local storage on desktop computers to cloud-based apps like a Microsoft OneDrive account or a Lethbridge College SharePoint site for easy remote access.
  • Colleague power users (i.e.; those who require Colleague WebUI) should request VPN connections on their college-owned laptops ASAP to ensure business continuity.
  • Think proactively about what you would need to work from home. Make plans to ensure that you have what you need and have tested everything for proper functionality.  

During this time, the college will be vulnerable, both physically and technically. Please be extra vigilant of opportunistic phishing attacks which may seek to take advantage of the uncertainty.

How do I connect to Microsoft Teams?

Microsoft Teams: Did You Know?

If you are working from home (or still coming onto campus), Microsoft Teams is a powerful communication and collaboration tool integrated with Office 365.

  • Teams is cloud-based, so it’ll work from anywhere on any device with an internet connection.
     
  • Staff, faculty, and students alike can use it immediately as part of the college’s global licensing.
    • Use it in a browser or download the app for a better experience on your computer, smartphone, and/or tablet.
    • IMPORTANT: be sure to set your chat and group notifications to something attention-grabbing from within the settings menu(s).
       
  • Users can video chat, voice chat, or simply send private, instant messages 1-on-1 or to a group.
    • Ad hoc group chats are limited to 100 participants, but pre-populated college teams are virtually unlimited.
    • Desktop screen-sharing and presenting is seamless.
       
  • Outlook emails and SharePoint files integrate natively for real-time collaboration.
     
  • It’s so simple and intuitive to use.
    • The ‘Help’ section within the app has a few short videos to get you started.
      • If you need more than the basics, this LinkedIn Learning course covers all you need to know.
      • Bonus: If you need assistance and can’t be on campus, the ITS Help Desk now offers chat support. Simply start a conversation with helpdesk@lethbridgecollege.ca on Teams today!
With K-12 schools and day cares closed I have to stay home to find child care solutions. What should I do?

Because of COVID-19, remote work may be necessary if you are not able to arrange alternative child care while K-12 schools, daycare centres and other child care centres are closed. Staff must exhaust all options for alternative childcare if possible. However, discuss with your supervisor if work from home arrangements are appropriate and can be accommodated.

If your child or dependent is ill and needs you to care for them, contact your supervisor and discuss appropriate working from home arrangements. Depending on the need, you may discuss alternative duties, modified work, alternative schedules, leave with pay or other arrangements to balance the needs of childcare/dependent care and work.

What happens if I have college-related travel planned?

All college-related international travel has been cancelled and banned until further notice. This includes both student and employee trips.

Scheduled travel within Canada can continue at this point, although employees should alert supervisors if they are traveling, particularly if they are traveling by air.

All future college-related travel needs approval from a member of the Executive Leadership Team prior to booking.

 

Health, wellness and prevention

What should I do if I think I have COVID-19?

According to Alberta Health Services, if you have symptoms such as fever, cough and difficulty breathing and have travelled outside Canada or have been exposed to someone who has COVID-19, stay home and call Health Link 811.

If you are not seriously ill, do not go to a physician’s office, a health care facility or a lab without consulting with Health Link 811 first. Call 911 if you are seriously ill and need immediate medical attention and inform them that you may have COVID-19.

Get more information on the Alberta Health Services (AHS) website.

What if I have had contact with someone who has a confirmed case of COVID-19?

According to Alberta Health Services, if you were in contact with someone who has a confirmed case of COVID-19 in the last 14 days we recommend that you self-isolate and limit your contact with others for 14 days and call Health Link 811 for additional advice.

Get more information on the Alberta Health Services (AHS) website.

How do students access their benefit plans?

Gallivan and Associates Student Benefit Coordinator Ley Bodie will not be on campus for the remainder of the semester. All student benefit information is accessible at mystudentplan.ca/lethbridgecollege.

If students have any health and dental benefit questions, they can reach Ley by email at lethbridgeplan@mystudentplan.ca.

How can I help to prevent the spread of COVID-19?

According to Alberta Health Services, to help protect you and your family against all respiratory illnesses, including flu and COVID-19, you should:

  • Wash your hands often and well
  • Avoid touching your face, nose, or mouth with unwashed hands
  • Avoid close contact with people who are sick
  • Clean and disinfect surfaces that are frequently touched
  • Stay at home and away from others if you are feeling ill
  • When sick, cover your cough and sneezes and then wash your hands

Get more information on the Alberta Health Services (AHS) website.

 

About COVID-19

What is novel coronavirus COVID-19?

According to Alberta Health Services, coronaviruses are a large family of viruses. Some cause respiratory illness in people, ranging from mild common colds to severe illnesses. Others cause illness in animals. Rarely, animal coronaviruses can infect people, and more rarely, these can then spread from person to person through close contact. Novel coronaviruses are new strains of the virus that have not been previously identified in humans.

We encourage you to visit the Alberta Health Services website for more information about COVID-19.

What are the symptoms of COVID-19?

According to Alberta Health Services, symptoms for COVID-19 are similar to those for influenza or other respiratory illnesses. They can range from mild to severe and include:

  • Fever
  • Cough
  • Difficulty breathing

The majority of cases have reported mild symptoms. Older adults and people with medical conditions like high blood pressure, diabetes, heart disease and lung disease are more likely to become seriously ill.

Find more information on symptoms of COVID-19.

Where can I get more information about COVID-19?

 

Do you have a question you don’t see here? Contact Frank Zappone or Paul Kingsmith.