Help Desk Information

If you are having any technical related issues or would like training, please contact the Help Desk:


Password Policy

When signing in for the first time, you will be prompted to create a new password. This new password must:

  • Be at least 12 characters in length
  • Contain at least 3 of the following 4 character types:
    • Uppercase letter
    • Lowercase letter
    • Number
    • Special character: ~!@#$%^&*_-+=`|\(){}[]:;"'<>,?/.

For additional information about your password, visit https://lethbridgecollege.ca/passwords.

If, for any reason, you are having issues resetting your password, please contact the Help Desk using the above contact information or visit https://lethbridgecollege.ca/helpdesk for more information.

If you are trying to access your email, you can also access it directly by visiting https://outlook.office365.com/owa/.