Testing Services supervises individuals taking distance learning or online learning courses through the college. If you live in the Lethbridge area:

Book your appointment online

You can also arrange to write exams by contacting us in person (AN1602) or by calling 403-320-3368.

If you live outside of the Lethbridge area, you can make arrangements to write your exams at one of our regional campuses or within or close to your home community. Follow the steps below to make these arrangements.

  1. Contact your local regional campus or a suitable proctor to arrange a time and date to write your exam.
  2. Complete and sign the request for online examination form.
  3. Have your proctor complete and sign the proctor portion of the form.
  4. Email or fax it to Testing Services at [email protected] or 1-888-883-5839.
  5. Allow for a minimum of five business days for your exam request to be received and processed.
  6. Exam information will be sent directly to the proctor.

Individual institutions may have additional fees and their own procedures for administering exams. You are responsible for any costs or fees associated with the exam.

If you are using an online proctoring option (e.g., Examity or Respondus Monitor), you do not need to complete an online examination form.

How to select a proctor for your exam

While you are responsible for arranging your own proctor, Testing Services reserves the right to screen and approve all proctors for Lethbridge College online courses. Use the following guidelines to select a proctor:

  • A proctor must be employed in one of the following professions:
    • testing personnel
    • teacher
    • principal or administrator (school, college or university)
    • librarian
    • clergy
  • A proctor may not administer the exam if he/she has a personal connection with the student (e.g. family member, friend, co-worker, supervisor, roommate, etc.). This limitation protects both the student and the proctor from any actual or perceived conflict of interest by maintaining impartiality throughout the proctoring process.
  • A proctor must supervise the exam in a quiet location at the proctor’s place of employment and in accordance with all exam invigilation procedures. Exams cannot be supervised in a personal residence or the student’s place of employment.

At the instructor’s discretion, some courses include the option or requirement of using an online proctor. Contact your instructor if you need more information on what options are available in your course.

Note: You are responsible for any fees charged by the proctor.

Falsification of information is considered Academic Misconduct according to the Student Rights and Code of Conduct policy.

Respondus LockDown Browser

Lethbridge College online exams requiring a proctor typically require Respondus LockDown Browser (LDB) to be installed on the computer that is used for testing. This is a special web browser that prevents you from accessing other applications and web content (including Canvas content) while writing an exam.  The browser file is small (4.4 MB for Windows; 1 MB for Mac) and easy to install/uninstall but it must be used for every proctored exam.

It is to be installed by:

  • The proctor on a work computer at the proctor’s place of employment (not on a personal home computer); or
  • The student on the student’s personal laptop, which must be brought to the proctor’s place of employment for the test.

Note: If you choose this option, you must show the proctor that you have closed the browser before leaving the testing room.

Regardless of whose computer is used, the proctor is responsible for entering the secure exam’s password, monitoring the entire exam sitting and providing Internet access. Wireless internet can be used but we recommend that you use a hardwired connection to ensure no information is lost during the exam.

How to install LDB

  1. Click this link or get to it by logging into Canvas and trying to access the exam.
  2. Follow the download page instructions to obtain the correct installation program.
  3. Start the LockDown Browser installation program and follow the onscreen instructions to complete the install.

How to uninstall LDB

If you have a Windows operating system:

  1. Open the Control Panel.
  2. Select Programs and Features.
  3. Select Respondus LockDown Browser.
  4. Click Uninstall.

If you have a Mac operating system:

  1. Open the Go menu.
  2. Select Applications.
  3. Drag the Respondus LockDown Browser icon to the Trash.
  4. Empty your Trash to permanently delete LDB.

For more information on Respondus LockDown Browser and information on Respondus Monitor, visit this page.